PRIVACY POLICY

At Elite Lifestyle India, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit or make a purchase from our website.

1. Information We Collect

When you place an order or interact with our website, we may collect information such as:

Your name
Billing and shipping address
Mobile/telephone number
Email address
Order and purchase details
Payment-related information
Information you provide when contacting our customer support

We may also automatically collect certain technical information when you browse our website, such as your IP address, browser type, device information and pages you visit.

2. How We Use Your Information

We use your information to:

Process and fulfil your orders
Arrange delivery of your purchases
Process payments and Cash on Delivery orders
Send order confirmations and shipping updates
Provide customer support
Respond to your enquiries
Improve our website, products and services
Prevent fraud, misuse and unauthorised activity
Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website may be processed by third-party payment service providers.

Elite Lifestyle India does not store your complete debit card, credit card or banking credentials on our own servers. Payment information is handled by the relevant payment provider according to its privacy and security practices.

4. Sharing Your Information

We may share necessary information with trusted service providers who help us operate our business, including:

Payment processors
Courier and logistics partners
Website and technology service providers
Customer-support service providers
Government or law-enforcement authorities where required by law

We only share information that is reasonably necessary for the relevant service or legal requirement.

5. Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand how visitors use our website and improve your shopping experience.

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Your Information

You may contact us if you would like to:

Know what personal information we hold about you
Request correction of inaccurate information
Request deletion of information where applicable
Ask questions about how your information is being used

Certain information may need to be retained where required for legal, accounting, security or transaction-related purposes.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.

We recommend reviewing their privacy policies before providing them with personal information.

9. Children’s Privacy

Our website is not intended for children to make purchases independently. We do not knowingly collect personal information from children for the purpose of making purchases.